Terms of Use

1. About LOUARA

LOUARA is a female-focused health and wellness platform designed to help users better understand patterns across their cycle, recovery, sleep, activity, wellbeing, and related lifestyle factors.

LOUARA may combine information you provide with data from connected devices and services, such as Apple HealthKit and WHOOP, as well as environmental information, to provide personalized wellness insights.

Certain features are currently in beta and may change as we test and improve the Service.

2. LOUARA Is Not Medical Advice

LOUARA is a wellness and informational product, not a medical service or medical device.

The Service does not provide medical advice, diagnosis, treatment, or emergency services. Insights, forecasts, recommendations, and other information provided through LOUARA are intended for general wellness and informational purposes only.

LOUARA should not be used as a substitute for professional medical advice or care.

Always consult a qualified healthcare professional regarding medical concerns or before making decisions concerning your health or treatment.

If you believe you are experiencing a medical emergency, contact your local emergency services.

3. Predictions and Personalized Insights

LOUARA may generate predictions or personalized insights based on information such as your menstrual cycle, self-reported information, wearable data, environmental information, and previous patterns.

These insights are estimates and are not guaranteed to be accurate.

Bodies and menstrual cycles can vary significantly between individuals and over time. You should not rely on LOUARA predictions for medical diagnosis, treatment, contraception, fertility planning, or other decisions where inaccurate information could cause harm.

4. AI-Generated Content

Certain LOUARA features may use artificial intelligence and automated systems to generate personalized responses, recommendations, summaries, or forecasts.

AI-generated information may occasionally be incomplete, inaccurate, or inappropriate for your individual circumstances.

You remain responsible for how you use information provided through the Service and should independently verify information when appropriate.

5. Connected Wearables and Third-Party Services

You may choose to connect LOUARA with third-party services or devices, including WHOOP and Apple HealthKit.

By connecting a third-party service, you authorize LOUARA to access the information permitted through that service according to the permissions you select.

Your use of third-party services remains subject to their own terms and policies.

LOUARA is an independent service and is not owned, operated, endorsed, or sponsored by WHOOP, Apple, or any other connected wearable provider unless explicitly stated otherwise.

Availability of integrations may change if a third-party provider changes, restricts, or discontinues its services or APIs.

6. Your Account

You are responsible for providing accurate information and maintaining the confidentiality of your account credentials.

You are responsible for activity occurring through your account.

You must notify us at info@louara.com if you believe your account has been accessed without authorization.

7. Eligibility

You must be at least 18 years old to use LOUARA.

By creating an account or using the Service, you represent that you meet this requirement.

8. Acceptable Use

You agree not to misuse the Service.

You may not attempt to gain unauthorized access to LOUARA or its systems, interfere with the operation or security of the Service, use automated methods to improperly extract information from the Service, reverse engineer the Service except where permitted by law, use LOUARA for unlawful purposes, or attempt to access another user's information.

9. Beta Features

LOUARA is currently developing and testing certain features.

Beta functionality may contain errors, change substantially, become temporarily unavailable, or be discontinued.

Feedback provided by beta users may be used to improve LOUARA. We appreciate feedback, but providing feedback does not give you ownership rights in resulting improvements or products.

10. Intellectual Property

The LOUARA name, branding, logos, designs, software, interface, graphics, text, and original content are owned by or licensed to LOUARA and are protected by applicable intellectual property laws.

These Terms give you a limited, personal, non-exclusive, non-transferable right to use the Service for its intended purpose.

They do not transfer ownership of LOUARA's intellectual property to you.

11. Privacy and Health Data

Your privacy is important to us. Our collection and use of personal information, including cycle and health-related information, is described in our Privacy Policy.

By using LOUARA, you acknowledge that you have reviewed the Privacy Policy.

Among other protections, LOUARA does not sell information that identifies you or use data obtained from connected sources such as WHOOP or Apple HealthKit to train our machine-learning models.

You may disconnect connected wearable sources, and our retention and deletion practices are described in the Privacy Policy.

12. Availability and Changes to the Service

We are continuously developing LOUARA.

We may add, modify, suspend, or discontinue features of the Service. We do not guarantee that every feature or third-party integration will always remain available.

Where reasonably possible, we will try to avoid changes that unnecessarily disrupt users.

13. Disclaimer of Warranties

To the extent permitted by applicable law, LOUARA is provided on an “as is” and “as available” basis.

We do not guarantee that the Service will always be uninterrupted, error-free, completely accurate, or suitable for every individual.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

14. Limitation of Liability

To the fullest extent permitted by applicable law, LOUARA and its operators will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of or inability to use the Service.

LOUARA is not responsible for decisions made solely in reliance on wellness predictions, AI-generated content, or information provided through third-party wearable services.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

15. Termination

You may stop using LOUARA at any time.

We may suspend or terminate access where reasonably necessary because of misuse, security concerns, violations of these Terms, or legal requirements.

Account deletion and associated personal-data handling are governed by our Privacy Policy.

16. Future Paid Services

Some LOUARA features may become paid services in the future.

If we introduce subscriptions, purchases, or other paid functionality, applicable pricing and payment terms will be clearly presented before you purchase them.

We will not charge you merely because you participated in a free beta unless you separately agree to a paid offering.

17. Future Products

LOUARA may develop additional software, hardware, wearable devices, or other products in the future.

Images, prototypes, renders, descriptions, or references to products that are described as concepts, prototypes, in development, or forthcoming are illustrative and do not constitute a promise that a particular product, feature, design, specification, price, or launch date will become commercially available.

18. Changes to These Terms

We may update these Terms as LOUARA develops.

When we do, we will update the “Last updated” date above and provide additional notice where required by law.

Your continued use of the Service following an effective update constitutes acceptance where permitted by applicable law.

19. Governing Law

These Terms are governed by applicable law.

Nothing in these Terms limits any mandatory consumer protection rights you may have under the laws of your country or state of residence.

20. Contact

For questions regarding these Terms, contact: